Education department will use ‘secret shoppers’ to monitor colleges

From Higher Ed Dive: “The U.S. Department of Education said Tuesday it will use secret shoppers to monitor whether colleges are misrepresenting themselves in areas like graduation rates and job placements. Shoppers will be one tool to ‘evaluate recruitment, enrollment, financial aid, and other practices of postsecondary institutions to help identify potentially deceptive or predatory practices used to recruit and enroll students,’ the Education Department said in a statement. The agency said it may rely on secret shoppers’ findings as evidence in ongoing investigations into colleges or use them to initiate such reviews.”

View the full article from Higher Ed Dive.

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